Training and Development Specialists

Also called: Applications Trainer, Apprenticeship and Training Representative, Auxiliary Personnel Inservice Coordinator, Bilingual Trainer, Certified EPIC Trainer (Certified Electronic Privacy Information Center Trainer)

jobs advertised

courses available

$67,440

estimated salary

Training and development specialists design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.

Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Design, plan, organize, or direct orientation and training programs for employees or customers.
Offer specific training programs to help workers maintain or improve job skills.
Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
Monitor, evaluate, or record training activities or program effectiveness.
Develop alternative training methods if expected improvements are not seen.
Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
Negotiate contracts with clients for desired training outcomes, fees, or expenses.
Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Monitor training costs and prepare budget reports to justify expenditures.
Select and assign instructors to conduct training.
Schedule classes based on availability of classrooms, equipment, or instructors.
Supervise, evaluate, or refer instructors to skill development classes.
Devise programs to develop executive potential among employees in lower-level positions.
Coordinate recruitment and placement of training program participants.
Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.

Work Context

Electronic Mail — 98% responded "Every day".
Telephone — 78% responded "Every day".
Indoors, Environmentally Controlled — 84% responded "Every day".
Face-to-Face Discussions — 75% responded "Every day".
Work With Work Group or Team — 64% responded "Extremely important".
Contact With Others — 60% responded "Constant contact with others".
Coordinate or Lead Others — 45% responded "Extremely important".

Work Activities

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Detailed Work Activities

Coordinate personnel recruitment activities.
Evaluate training programs, instructors, or materials.
Coordinate training activities.
Coordinate training activities.
Conduct surveys in organizations.
Develop training materials.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Instructing

Teaching others how to do something.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Coordination

Adjusting actions in relation to others' actions.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Time Management

Managing one's own time and the time of others.

Service Orientation

Actively looking for ways to help people.

Operations Analysis

Analyzing needs and product requirements to create a design.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Persuasion

Persuading others to change their minds or behavior.

Negotiation

Bringing others together and trying to reconcile differences.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity

The ability to speak clearly so others can understand you.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Near Vision

The ability to see details at close range (within a few feet of the observer).

Speech Recognition

The ability to identify and understand the speech of another person.

Originality

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Fluency of Ideas

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Category Flexibility